FAQ
JSons Communications, your BPO and telemarketing partner.
Everything you need to know before starting a campaign with JSons. Still have a question? Get in touch and we'll answer it directly.
Most campaigns launch within two to three weeks of kickoff, once scripts, integrations, and staffing are confirmed.
Yes. Engagements start month-to-month, with longer terms available once a campaign is proven.
Every call is recorded, a portion is scored against a custom rubric each week, and coaching happens the same week issues are found.
Yes. Agents are trained on the tools you already use, or we can provide a compliant dialer and CRM as part of the engagement.
We run campaigns for insurance, financial services, e-commerce, and SaaS companies, among others.
Yes. Access is role-restricted, calls are encrypted in storage, and we follow strict data-retention and deletion policies.